Got questions? We’ve got answers.

We know that starting counseling — for yourself or your child — can raise many questions. Below you’ll find clear, compassionate answers to commonly asked questions about play therapy, session length, insurance, how counseling works, and more. If you don’t see what you’re looking for, please contact us!

Frequently Asked Questions

What is Play Therapy?
Play therapy is a developmentally appropriate form of counseling that helps children express their thoughts and feelings through play. Because children often do not have the words to communicate complex emotions, play becomes their natural language. Through carefully selected toys and activities, children are able to process experiences, build coping skills, and work through emotional or behavioral challenges in a safe and supportive environment.
How long does a session last?
A typical counseling session lasts 50 minutes. The length and frequency of sessions may vary depending on individual needs and treatment goals. Learn more
How often will my child need therapy?
The frequency of sessions depends on your child’s specific concerns and goals. Many clients begin with weekly sessions, especially at the start of treatment, to build consistency and momentum. Progress is reviewed regularly to determine ongoing needs.
How long will my child be in therapy?
The length of therapy varies for each child and family. Some concerns may be addressed in a shorter period of time, while others require longer-term support. Treatment duration depends on the nature of the challenges, consistency of sessions, and individual progress. Learn more
Will I be involved in my child’s therapy?
Yes. Parent involvement is an important part of the therapeutic process. While individual sessions with your child are confidential, regular parent consultations help discuss progress, provide feedback, and offer strategies to support your child at home.
Do you accept insurance?
Yes, we are in-network with select insurance providers. Coverage depends on your individual plan, including copays and deductibles. If we are not in-network with your provider, documentation can be provided for out-of-network reimbursement.
What if I need to cancel an appointment?
If you need to cancel or reschedule, advance notice is required. Late cancellations or missed appointments may be subject to a cancellation fee, as outlined in the informed consent paperwork.
Is counseling confidential?
Yes. Counseling is confidential, with certain legal and ethical exceptions (such as risk of harm to self or others, abuse reporting requirements, or court orders). These limits are explained in detail during the informed consent process.
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